83 Days until Christmas and for many now just two pay days to go until Christmas Day. I was laying in bed and heard someone outside coming up my driveway and then go away again, then moments later an e-mail turned up on my Blackberry from Next to say that they had just delivered their Christmas Directory. It takes a lot to impress me but you have to admire companies who can pull off that type of ‘customer service magic’.
Anyway here in Norwich it’s a lovely sunny morning, so I’m planning to make myself a cup of coffee and spend an hour or two sitting in the conservatory flicking through their new Next Directory for Christmas Gift inspiration. I couldn’t resist an initial look with my tea and toast at breakfast and some of their Christmas decorations have caught my eye. I also like the look of the Archos tablet computer, which looks a lot like an iPad but costs just £180 which would be ideal to leave in the kitchen for checking things on the web, posting blog updates and checking e-mails.
Finally I noticed that the package included a letter addressed directly to me saying that they are now accepting orders for next day delivery right up until 9pm, which again is amazing and magical customer service. I guess this letter is customised and they don’t offer such a late cut off for next day delivery across the whole country but it’s worth checking what they are doing in your area.